Last updated: October 19, 2026
Zesterex, LLC (“Zesterex”, “we”, “us”) is a Delaware limited liability company with its US business address at 800 N King Street, Suite 304, Wilmington, DE 19801, United States. This Privacy Policy explains how we collect, use and protect personal information when you visit zesterex.pro, request a quote, or work with us as a client.
Information we collect
- Contact details you give us: name, company, email address, phone or mobile number, and mailing address.
- Project information you share so we can prepare a quote or deliverables: drawings, specifications, site addresses and related documents.
- Communications with us by email, phone, video call or SMS.
- Website usage data collected automatically, such as IP address, browser type, pages viewed and referring site, through standard server logs and analytics.
How we use information
- To respond to quote requests and provide our design and drafting services.
- To communicate about your projects, including status updates, delivery notifications, scheduling and support.
- To issue invoices and process payments.
- To comply with legal, accounting and professional obligations.
- To improve our website and services.
SMS / text messaging
If you provide your mobile number and agree to receive text messages from Zesterex — in person, by phone, by email or on a form — we may send you project-related SMS messages such as status updates, delivery notifications, appointment and scheduling reminders, and replies to your questions. Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out. You will receive a one-time confirmation message and no further texts.
- Reply HELP for assistance, or email hello@zesterex.pro or call +1 (214) 984-3474.
- Consent to receive text messages is not a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers is limited to what is necessary to deliver the services you requested, and such providers are not permitted to use your information for their own marketing. SMS opt-in data and consent are never sold, rented or shared with any third party for marketing or lead-generation purposes.
How we share information
We do not sell, rent or share your personal information, including phone numbers, with third parties or affiliates for marketing or lead generation. We share information only:
- with service providers who help us operate our business (for example, cloud storage, email, telephony, payment processing and accounting), who are bound to use it only on our behalf;
- with licensed professional engineers or consultants engaged on your project, to the extent needed to deliver the work;
- when required by law, legal process or to protect our rights; or
- with your consent.
Data retention and security
We keep personal information for as long as needed to provide our services, meet legal and professional record-keeping requirements, and resolve disputes. We use reasonable administrative, technical and physical safeguards to protect your information, including access controls and encrypted storage, but no method of transmission or storage is completely secure.
Your choices and rights
You may ask us to access, correct or delete your personal information, or to stop contacting you, by emailing hello@zesterex.pro. You can opt out of SMS at any time by replying STOP. Depending on where you live, you may have additional rights under applicable privacy laws; we will honor valid requests as required by law.
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings.
Children
Our services are intended for businesses and professionals. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the current version. Continued use of our website or services after changes means you accept the updated policy.
Contact us
Zesterex, LLC
800 N King Street, Suite 304
Wilmington, DE 19801, United States
Email: hello@zesterex.pro
Phone: +1 (214) 984-3474